Unifonic – Product Development and Team Quality Improvement

Project summary

Netcorp supported Unifonic in the development of their customer engagement platform by delivering backend development, testing, and DevOps services. A key part of the engagement included analyzing different product development solutions, creating prototypes, and developing selected solutions further to strengthen the platform’s capabilities.

Beyond development, Netcorp also provided leadership and consulting support to Unifonic’s in-house engineering teams. The goal was to raise the technical quality of the client’s software development practices and ensure scalable, reliable product delivery.

Sector:
Communications Technology / SaaS
Main technologies:
PHP, Symfony, PostgreSQL
Duration:
1 year 6 months
Delivery model:
Team extension and Consulting

About the company

Unifonic is a leading customer engagement platform in the Middle East that provides cloud-based communication solutions for enterprises. The platform enables companies to connect with customers through voice, SMS, WhatsApp, and other digital channels, helping businesses scale personalized communication securely and reliably.

Enefit - development & hosting

Location:

Saudi Arabia / United Arab Emirates

Duration:

1 year 6 months

Delivery model

Team extension and Consulting

Customer feedback summary

Netcorp contributed both technical expertise and consulting value, helping the client accelerate product development while also improving their internal engineering quality. Cooperation was professional and collaborative, with the team taking ownership of both delivery and mentoring tasks.

The outcome

The project strengthened Unifonic’s platform with new product features and improvements, while also raising the competence and quality standards of their internal engineering teams. Netcorp’s dual role in delivery and consulting created long-term value beyond the immediate scope of development.

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Paavo Puklin
Executive Board member, Founder at Netcorp

Hello,

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